Picnicking and picture taking at Laumeier Sculpture Park.
As the Operations and Marketing Manager for the Dawn Griffin Group, Andrea works behind the scenes to make sure the systems and processes are optimized so the team is functioning at its highest level. She manages the Client Care Program to ensure clients are receiving excellent care throughout their home buying and selling experience.
“We are helping during what can be a very emotional and stressful journey, so my goal is to provide reassurance with every single interaction along the way. (Basically, we got this!) My background is in corporate marketing and communications, where I managed a team that provided support for five consulting branches and over 1,000 employees. Managing multiple projects is second nature to me. I made the leap to real estate in 2015 and haven't looked back. I was a former client of Dawn’s and was so impressed with the experience, that when I was ready to pursue a career change, I talked to her first.”
Day-to-day Andrea focuses on listing coordination and marketing - making sure the story of the homes we list are told in an engaging way and gets exposure to the widest audience through social media and all the avenues available. Ongoing client care is woven into the fabric of the team. The team does it each and every day, but Andrea makes sure the team keeps in touch and provides continuing value to our clients.
“I grew up in the country but have called St. Louis home for nearly 30 years years. Outside of work I am usually working on embroidery projects. I like road trips, museums, herb gardening, and testing recipes on my family and friends. I’m an avid DIYer and enjoy home improvement projects for our mid-century ranch rambler near Grant's Farm.
In 2015 Dawn began cultivating a dynamic customer-focused team to help meet the needs of her growing client base. The Dawn Griffin Group has grown to 8 professionals, each laser-focused on their area of specialty. Providing excellent client care at every touchpoint is the driving philosophy of the group -- from our first interaction to closing day and beyond, the team offers an outstanding customer experience.